About LG Meet and Greet
LG Meet and Greet is a premium service that offers the ultimate in convenience for travelers flying from Gatwick Airport. With this service, you can drive straight to your terminal and hand your keys to a professional, uniformed driver who will park your car for you.
Service Features:
- No need for shuttle buses or transfers
- Zero walking distance to check-in
- Professional, fully insured drivers
- All staff undergo rigorous background checks
- Vehicle condition checked and documented
- Cars parked in a secure storage facility
- 24/7 CCTV and security patrols
- Ideal for business travelers, families, and those with mobility issues
Operating Hours:
Available 24 hours a day, 7 days a week, 365 days a year
Security Features:
- Park Mark® Safer Parking Award
- Secure storage facility with perimeter fencing
- 24/7 CCTV surveillance
- Regular security patrols
- Barrier controlled entry and exit
- Fully insured service
Terminal Drop-Off Locations
With LG Meet and Greet, you drive directly to your terminal - there's no need to find a car park.
North Terminal:
Drive to the designated meet and greet area at the North Terminal forecourt. Follow signs for 'Passenger Drop Off' and then 'Meet & Greet'. Our meeting point is clearly signposted.
South Terminal:
Drive to the designated meet and greet area at the South Terminal forecourt. Follow signs for 'Passenger Drop Off' and then 'Meet & Greet'. Our meeting point is clearly signposted.
Please call us 20 minutes before your arrival so we can ensure your driver is ready to meet you.
Arrival & Departure Information
On Arrival:
- Call our customer service team 20 minutes before arriving at the airport.
- Drive directly to your terminal's designated meet and greet area.
- You will be met by a professional, uniformed driver who will verify your booking details.
- The driver will check your vehicle's condition and complete a brief inspection form.
- Hand over your keys and walk directly into the terminal - it's that simple!
- Your car will be driven to our secure storage facility where it will remain until your return.
On Return:
- Once you have collected your luggage and cleared customs, call the number provided on your booking confirmation.
- Let us know you're ready for collection and confirm your terminal.
- Your vehicle will be returned to the terminal's designated collection point.
- Meet your driver, who will have your car ready and waiting for you.
- Check your vehicle's condition, sign the return form, and you're ready to go home.
Important Notes:
- Please ensure you have your booking confirmation with you.
- Allow an extra 10 minutes for the handover process.
- In case of flight delays, your booking remains valid - there's no need to worry.
Frequently Asked Questions
How does the meet and greet service work?
Our service is simple - you drive to your terminal where you're met by a professional driver. They take your car and park it securely while you go straight to check-in. When you return, your driver brings your car back to the terminal for you.
Is my car safe?
Yes, all vehicles are stored in our secure car park which has the Park Mark® Safer Parking Award. The facility has 24/7 CCTV, regular security patrols, and is fully fenced with barrier-controlled entry and exit.
What happens if my flight is delayed?
Don't worry! We monitor flight arrivals, so we'll know if you're delayed. Your booking is valid until you return, and there's no additional charge for flight delays.
Are your drivers insured to drive my car?
Yes, all our drivers are fully insured to drive customers' vehicles. They undergo rigorous background checks and training before being employed.
How far in advance should I book?
We recommend booking as early as possible, especially during peak travel periods. You can book up to 24 hours before your arrival, subject to availability.
Can I change my booking details?
Yes, you can amend your booking details up to 24 hours before your arrival. Please contact our customer service team with your booking reference.
Do you accept all types of vehicles?
We accept most standard vehicles. If you have an oversized or high-value vehicle, please contact us in advance to discuss your requirements.
